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How does the ACE website work?

The following is a list of frequestly asked questions about ACE. If you need further assistance please contact the ACE Team.

What is ACE?

Who can join ACE?

How do I find resources?

How is ACE different to other websites?

Are there costs associated with using ACE?

How do I submit a resource?

How do I save a resource as a 'favourite' and where do I view this list?

How do I comment on a resource?

How do I share a page or resource?

How does ACE store and use my personal details?

 

What is ACE?

The Australian Continence Exchange (ACE) is an online clearinghouse designed to assist health professionals in their approach to continence health management support. The site provides access to health resources as well as a platform for professional development through education opportunities and the sharing of ideas and information via the online forum.

Who can join ACE?

There are three ways you can join ACE.

1) Login as an individual to participate in the online forum, create a profile and list favourite resources, as well as comment on resources. This login is created by providing an email address and password. Login here.

2) Submit a resource on behalf of your organisation. To do this, you need to abide by the conditions which apply to the submission of resources and register your organisation. The ACE team will then provide the organisation with a login to submit one or more resources. Submit a resource here.

3) Become an Alliance Member. ACE is a collaborative effort between key continence bodies in Australia, known as ACE Alliance Members. To become one, an organisation needs to read and submit the memorandum of understanding to the ACE team, they will then provide the organisation with a login to to submit resources and gain access to promotional materials. To become an Alliance Member please email us at contact@continencexchange.org.au or call 03 9347 2522.

How do I find resources?

Resources are located in the Supporting your clients area of ACE. There is the option to carry out a basic search using keywords or, use the advanced search options for more specific results.

How is ACE different to other websites such as the Continence Foundation and Bladder Bowel websites?

ACE catalogues resources from a variety of different organisations, instead of just one. It also lists relevant news, events and professional development opportunities, in addition to the interactive module with the online forum. ACE is developed especially for health professionals, as opposed to other websites which may be more consumer based.

Are there costs associated with using ACE?

There are no costs associated with using ACE. There may be costs attached to ordering hard copies of some resources from other organisations, which will be noted in the resources search results. Future online education courses may attract a fee.

How do I submit a resource?

Go to the Submit a resource page located in Your community. If your organisation has not submitted a resource previously, you will need to ensure your organisation is first registered on ACE. ACE will then provide you with a login to submit a resource via an online form. If your organisation has a login, go to the Submit a resource page located within Your community. Simply login and complete the online form. Contact the ACE Team if you are experiencing any difficulties. 

How do I save a resource as a 'favourite' and where do I view this list?

When viewing a resource, scroll down to and click the link 'Mark as favourite'. You can view your list of favourites by using the link in the left hand navigation pane or by viewing your profile in the your community. You will need to be logged in to do this.

How do I comment on a resource?

When viewing a resource, scroll down and click the link 'Comment on this resource'. You will need to log in to do this. Comments will be visible to other users viewing that resource. 

How do I share a page or resource?

Please note these symbols which appear on every page:

ACE share buttons

The envelope button allows you to email the page to yourself and others. The printer button sends a printer friendly version of the page to your printer. The Share symbol allows you to share the page via social media such as Facebook and Twitter. 

How does ACE store and use my personal details?

ACE stores individual email addresses, however they are only stored for your login purposes and are not used or shared in any other capacity. Organisations who submit resources or become Alliance Members will have their details stored on a database. This information is used in the event of updating and reviewing resources or if they need to be contacted for any reason. No information collected by ACE will be distributed to a third party and will only be used in the previous stated circumstances.